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When first logging onto LuckyLive Casino, you will have the option to either sign up and play as a "real money" player or you can select the option "Preview Games" and then try out the live dealer games using casino fun money. The main page also give you access to information on the current promotions, bonuses with terms and condtions, "Frequently Asked Questions", and customer service.
Whether you decide to sign up or simply preview your favorite game, you will be directed to the page that has a list of live dealer games and random number generated (RNG) games that are available. This list laid out very well and makes it easy to choose.
No matter whether you decide to play Blackjack with Early Payout, live dealer Roulette, live dealer Baccarat, or Texas Hold'em Poker, you will find that the dealers are friendly, professional, and very courteous. The layout of the game makes it easy to buy your chips and to make your wagers. Then all that you have to do is sit back and enjoy the game!
Lucky Live Casino offers a 100% bonus on your first deposit to the casino, up to €100. This bonus is automatically deposited into your account. The wagering requirement for this bonus is 37 times the amount of the bonus money plus the qualifying deposit.
Everyday Bonuses are available for every deposit that you make after your initial deposit. For each deposit of €1 to €300 you will receive a 10% bonus, which will be deposited immediately into your account. If you make a deposit of €301 or more, you will receive a bonus of 15%. The wagering requirements are six times the amount of the bonus money plus the deposit for the 10% bonus and nine times the amount of the bonus money plus the deposit for the 15% bonus.
There is also a bonus of €50 offered for referring someone to the casino, called Refer a Friend. This bonus can be received for each referral that you make.
No withdrawals can be made from your winnings or bonus money until you have met the wagering requirement obligations. Normally, when you make a deposit that qualifies for a bonus, the casino will prompt you to ask if you would like to receive this bonus money. If you state yes, then you will be reminded of the wagering requirements prior to you finalizing your decision. If you decide to accept the bonus money, then you must meet the requirements as stated or you will forfeit your bonus money and any winnings that you might have.
There are some games with the low-risk or risk-free bets which do not qualify towards your wagering requirements. For example, in Roulette betting on Red, Black, Even, Odd, Dozens or Columns would not be counted toward your wagering requirement. However, other bets in Roulette would count towards this requirement. In Slots, the Double or Nothing Slots would not count, but all other slots are eligible.
The games that do not qualify are all of the Blackjack and Blackjack Early Payout, all Video Poker, all Punto Banco (or Baccarat), all Texas Hold ‘Em, all Sic Bo, Casino War, and Grand Slam Poker games.
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Customer service is friendly and available seven days a week, 24 hours a day. You will receive a prompt reply to all of your inquiries. The contact information for customer service is: support@LuckyLiveCasino.com
UK #1 Fax: +44 (0) 871 720 3410
UK #2 Fax: +44 (0) 700 596 3001
Australian Fax: +61 (0) 7 3009 0651
Translations are available in the following languages: English, Portugues, Italiano, Deutsch, French, Espanol, Polska, and Chinese.
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